Placing an order
Add items to your bag, confirm your delivery address and select a payment method at checkout.
ShopinBazar support
How can we help?
Find quick answers about orders, payments, delivery, returns, accounts and selling on ShopinBazar.
No matching help topic. Contact our support team below.
Track an order
Check your latest delivery status and shipment progress.
Track now →Returns & refunds
Understand return eligibility, pickup and refund timelines.
View policy →Payment help
Get help with COD, UPI, Razorpay and failed payments.
See answers →Seller support
Help with registration, listings, orders and payouts.
Seller help →Start here
Help for every step
Choose the area that best matches what you need.
Your account
Manage profile details, saved addresses, passwords, wishlist and order history.
Delivery
Track seller fulfilment, courier movement and the latest expected delivery information.
Returns
Request help when an eligible item is damaged, incorrect or needs to be returned.
Refunds
Refund timing depends on the original payment method and your bank’s processing time.
Selling on ShopinBazar
Register your company, submit verification details and start listing approved products.
Popular questions
Answers, without the runaround.
Open a question to see the answer. You can also use the search above to narrow these topics.
Open Track Order and enter your order number with the email address or phone number used at checkout.
ShopinBazar supports Cash on Delivery, Razorpay and UPI. Availability may depend on the product, seller and delivery location.
Check whether your bank deducted the amount. Failed payments are normally reversed automatically. If the amount is not returned, contact support with the transaction details.
Open your order, select the eligible item and submit the return reason. Keep the product, packaging and accessories ready for verification.
Approved refunds are sent to the original payment method. Bank processing time can vary after ShopinBazar initiates the refund.
Yes. ShopinBazar is a multi-vendor marketplace, so sellers may process and ship their items separately even when they belong to one order.
Create a seller account, provide business and payment details, wait for approval, then upload products for marketplace review.
Each order item is routed to the company that listed it. That seller manages fulfilment while ShopinBazar keeps the order experience organised.
Still need a hand?
Send us your question and include your order number when it relates to a purchase.